Consumer Privacy Protection
Your privacy is important to us. Learn how we protect and handle your personal information.
- Information We Collect
We collect information you provide directly to us, such as when you:
- Request a quote or consultation
- Schedule an appointment
- Contact us via phone, email, or our website
- Apply for financing through our partners
- Subscribe to our newsletter or updates
- How We Use Your Information
We use the information we collect to:
- Provide estimates and roofing services
- Communicate with you about your project
- Process payments and financing applications
- Send service updates and maintenance reminders
- Improve our services and customer experience
- Comply with legal obligations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- With your explicit consent
- To our trusted financing partners (HFS Financial) when you apply for financing
- To insurance companies when assisting with claims
- To comply with legal requirements or protect our rights
- To service providers who assist in our operations (under strict confidentiality agreements)
Data Security
We implement appropriate security measures to protect your personal information:
- Secure data transmission using SSL encryption
- Limited access to personal information on a need-to-know basis
- Regular security assessments and updates
- Secure storage of physical and digital records
- Employee training on privacy and security practices
Cookies and Tracking
Our website may use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve website functionality and user experience
- Provide relevant content and advertisements
You can control cookie settings through your browser preferences.
Third-Party Services
We work with trusted third-party services that may have access to your information:
- HFS Financial: For financing applications and approvals
- Insurance Companies: For claim processing and verification
- Material Suppliers: For order processing and delivery coordination
These partners are bound by their own privacy policies and confidentiality agreements.
Data Retention
We retain your personal information for as long as necessary to:
- Provide ongoing services and support
- Honour warranty obligations
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the “Last Updated” date below.
- Contact Us About Privacy
If you have questions about this privacy policy or how we handle your personal information, please contact us:
- Email: Letsgo@breezeroofingnc.com
- Phone: (910) 665-5277
- Address: Wilmington, NC